Meet your nerd
One person answers every message: me. Here's who you're actually hiring — and the rack this whole website is a metaphor for.
jeff@nwg-core:~$ whoami
Jeff Bollinger. IT Director by day, your local nerd the rest of the time. I've been the person friends, family, and small businesses call when the tech breaks for about 25 years — Northwest Geeks is just making it official. I'm also the security lead here: I own the hardening, security review, and testing of everything Northwest Geeks builds and runs.
jeff@nwg-core:~$ uname -a
OPNsense firewall · UniFi network · Unraid server · Jellyfin + the *arrs · Pi-hole-style ad blocking · self-hosted everything. This website's metaphor is literally my house — the "living network" you're clicking through is the one humming in my closet right now.
jeff@nwg-core:~$ uptime
~25 years of fixing this stuff · load average: one geek, answers his own email · zero ticket queues.
jeff@nwg-core:~$ ip route show
default via Poulsbo · serving Kitsap County · Seattle · Gig Harbor · house calls in Kitsap, remote or on-site elsewhere.
jeff@nwg-core:~$ cat why.txt
Big-box IT treats you like a ticket number and reads from a script. I'd rather fix the actual problem, explain what happened in plain English, and still know your setup when you call next year. That's the whole pitch.
jeff@nwg-core:~$
the actual homelab · Poulsbo, WA
Sound like your kind of nerd?
Describe your problem. I'll reply from hello@northwestgeeks.com — usually within a day. One geek, and my name's on it.